TeamViewer Review 2026: Still Worth the Price?
TeamViewer is the most feature-complete remote access platform available and remains the benchmark for enterprise IT support. The problem is price — renewal costs are steep, and for most small businesses AnyDesk or Splashtop deliver 90% of the functionality at a fraction of the cost. Worth paying for only if you genuinely need TeamViewer's enterprise management capabilities.
TeamViewer has been the default remote access tool for IT professionals for over a decade, and for good reason — it does everything, works everywhere, and the connection quality is excellent. The challenge in 2026 is that the market has caught up. Cheaper competitors now offer comparable performance, forcing the question: what are you actually paying for?
Here’s an honest answer.
What TeamViewer Does Well
Device Management at Scale
This is where TeamViewer genuinely pulls ahead of cheaper alternatives. The management console lets you:
- Organise devices by client, site, or category
- Group policies for access controls and security settings
- Monitor device health and connection status
- Integrations with PSA tools (ConnectWise Manage, Autotask, ServiceNow)
- Scripting and automation on remote machines
- Remote monitoring — not just remote control
For MSPs managing hundreds of client endpoints, this infrastructure makes TeamViewer a platform rather than just a remote access tool.
Connection Quality
TeamViewer’s core connection performance is excellent — low latency, smooth frame rates, good performance on slow connections. In this respect it’s on par with AnyDesk, which is the closest competitor. For high-fidelity colour work (designers, photo editing), TeamViewer’s quality settings are configurable to prioritise image quality over speed.
Broad Platform Support
Windows, Mac, Linux, iOS, Android, Chrome OS, Raspberry Pi — TeamViewer covers everything. Web client access means you can connect to a remote machine from any browser without installing software. This is genuinely useful for ad-hoc support where you can’t control what the technician’s device is.
Enterprise Integrations
TeamViewer integrates with Microsoft Teams, Salesforce, ServiceNow, Zendesk, and major PSA platforms. For businesses where remote support is part of a broader service workflow, these integrations reduce context-switching and can be tied into ticketing systems automatically.
Reputation and Support
TeamViewer offers phone and priority support on business plans. For organisations where remote access is business-critical and downtime is unacceptable, having access to real human support quickly is worth something.
Where TeamViewer Falls Short
Price
This is the core problem. TeamViewer Business starts from around £24/month (billed annually). The Remote Access plan (one user, unattended machines) is cheaper, but full business functionality gets expensive quickly. Renewal pricing is typically higher than introductory pricing.
Compare to AnyDesk at ~£9/month or Splashtop at ~£6.50/user/month for comparable core functionality. For a single IT professional doing remote support, the price difference is hard to justify.
Aggressive Licence Enforcement
TeamViewer’s system for detecting commercial use is known to produce false positives — occasional personal users have been flagged as commercial and had connections blocked. This is less of an issue if you’re paying for a licence, but the enforcement approach has frustrated users.
Complexity for Simple Use Cases
TeamViewer’s breadth of features is a strength at enterprise scale, but it makes the product more complex than it needs to be for simple remote access. AnyDesk and Splashtop are easier to set up and use for the 80% of use cases that don’t need TeamViewer’s management layer.
Pricing
| Plan | Monthly (billed annually) | Best for |
|---|---|---|
| Remote Access | ~£16/mo | Unattended access, 1 user |
| Business | ~£24/mo | IT support, 1 concurrent session |
| Premium | ~£49/mo | More sessions, more features |
| Corporate | ~£99/mo | Teams and MSPs |
Enterprise pricing is custom. Introductory pricing — renewals are often higher.
TeamViewer vs AnyDesk vs Splashtop
| TeamViewer | AnyDesk | Splashtop | |
|---|---|---|---|
| Price from | ~£24/mo | ~£9/mo | ~£6.50/user/mo |
| Performance | Excellent | Excellent | Excellent |
| Device management | Comprehensive | Basic | Basic |
| PSA integrations | ✅ | ❌ | Limited |
| Best for | MSPs / Enterprise | SMB IT pros | Remote workers |
| Free personal tier | ✅ | ✅ | Trial only |
Who Should Choose TeamViewer?
Choose TeamViewer if: you’re an MSP or IT team managing 20+ clients, need PSA integrations, require comprehensive audit logging and compliance reporting, or need phone support.
Choose AnyDesk if: you’re an independent IT professional or small business doing remote support without enterprise-scale device management needs.
Choose Splashtop if: the primary use case is employees accessing their own office machines from home.
Verdict
✅ Pros
- Best device management and fleet oversight at scale
- Strong PSA and helpdesk integrations
- Excellent connection performance
- Broad platform support including web client
- Phone support on business plans
❌ Cons
- Significantly more expensive than AnyDesk and Splashtop
- Overkill and overpriced for simple use cases
- Renewal pricing often higher than initial quote
- Licence enforcement can flag legitimate use
TeamViewer is the right tool for the right job — but it’s a narrow job. MSPs and enterprise IT teams with real device management needs will find the price justified. For everyone else, AnyDesk or Splashtop will handle 90% of the same work for a fraction of the cost. If you’re currently paying for TeamViewer out of habit rather than need, it’s worth reviewing whether you’re using the features that justify the price.
→ Read our full AnyDesk review → Read our full Splashtop review